Find Out What lead to a phone call
Whenever your phone rings, we will present you with information detailing whether that call was made a result of your Google Adwords or Bing Campaign, which Keyword triggered the phone call, was it one of the leaflets you distributed that lead to a call, or even a Billboard and so much more. CallTap can also integrate with your Google Analytics allowing you to setup Call Goals, as well as assigning values as to how much that sale or lead is worth to your business.
Visitor-level call tracking
Every visitor that comes onto your website gets assign a special unique telephone number. Your original phone number gets automatically replaced with the number that we provide to you. As a result each time you get a visitor calling that number, we are able to track it straight away and get a wealth of information on the history that lead to that phone call, starting from the visitors first visit to your website, providing you a full, comprehensive customer journey..
1. Customer finds your website online through their preferred channel. hone number assigned to them and the call is forwarded to your business.
2. Once they click through, they’re presented with a unique phone number, which is shown to them throughout their session.
3. The customer calls the unique phone number assigned to them and the call is forwarded to your business.
4. You can easily view every single click and interaction before, during and after the call.
5. Leverage insights to improve marketing effectiveness & customer experience.
